New Boiler = Happy Customer = Great Review
We’re still blushing as we read and reread Todd’s eloquent review of us, his experience with us and the joy over his new boiler… well, you’ll see. The link to his full review, in fact all of them on our Facebook page, is at the very bottom. We hope this leaves you feeling warm and fuzzy and if not, you might need a new furnace or boiler. Let’s talk.
— 5 star
I am not very good at taking the time to write reviews, but my exceptional experience with Town & Country Heating & Cooling deserves my time. Owen and his crew recently replaced the boiler system in our home. We purchased a foreclosure 2 1/2 years ago and have spent 2 winters struggling with the existing system. We have worked with 3 other companies prior to finding Town & Country and were left with unresolved problems, resulting in limited heat, and obvious sales pitches that were not solely aimed at meeting our needs. I have truly learned that there are way too many contractors out there that are mostly focused on making the maximum amount of money.I found Town & Country’s website, was attracted to their unique marketing scheme, and read carefully. They have a page titled “Why We Are Different”. Though I questioned whether or not all of these things could be true, it was exactly what I have looked for in a contractor, but have never found. With great hope, I made my call.Owen, the owner, visited the next day. As we were about a week away from extreme cold conditions and had no heat, the response was amazing. Owen is knowledgeable, kind and honest. Based on this, I believed his opinion that we really needed to replace the system and the decision was so much easier having found someone that I trusted.He provided a fair estimate that met my expectations. He referred us to obtaining financing and followed the process carefully via his relationship with the bank. Our experience with the bank was excellent and we were approved. Two days after Owen’s initial visit, they arrived to start removing the old system. The full removal and installation took just 1 1/2 days and we had heat. Amazing.His crew was friendly, professional and meticulous. Communication was excellent. I got text messages that said they were on their way. Owen stopped by numerous times during the process to oversee things.
The final installation could not be more perfect. I was surprised at how visually detailed everything is put together. And, our house has never been more comfortable in the winter. Within a day, the temperatures dropped to the 20s and we truly felt saved.To top it off, Owen expressed so many thanks for our business. He even sent a personally written thank you note.Our gratitude goes out to Owen, his crew and entire company. I hope this review encourages many people to choose Town & Country. They truly are completely different than other contractors. They are exceeding their goals and their promises and I wish them the greatest success in the future.
All of our Facebook reviews are right HERE
A new boiler for a well deserved home.
Here’s a nice photo of Todd’s new boiler.
Let us know if we can make your heart strings thrum with knowing you have made the right choice for your HVAC needs and we’ll get you started.
~ Town Country Guy
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